Hosting made easier. Guests cared for.
Guest communication, listing support, and remote co-hosting for short-term rental owners.
Get thoughtful support with the everyday details of hosting, from answering guest questions to keeping your listing current and coordinating between stays.
How I can help
Support for the everyday parts of hosting, so guests feel looked after and you spend less time on your phone.
Guest communication
Friendly, clear responses to booking inquiries and guest questions before, during, and after each stay.
Check-in and check-out support
Arrival instructions, access details, departure reminders, and coordination of special requests according to your policies.
Listing and calendar support
Updates to property descriptions, amenities, house rules, photos you provide, and availability.
Cleaning and maintenance coordination
Communication with your local service providers, turnover scheduling, and follow-up on reported issues.
Reviews and guest feedback
Guest reviews, response drafts, and organized feedback to help you identify opportunities to improve.
Administrative support
Organized guest notes, task tracking, property information, and regular owner updates.
Thoughtful support for your hosting business
With a background in hospitality, I bring attentive guest care, clear communication, and dependable follow-through.
I take time to learn your property, preferences, and processes so my support fits the way you host.
Support packages
Each package builds on the one before it. Start where you need help most and expand when you’re ready.
Guest Support
Guest messaging, booking questions, arrival instructions, departure reminders, and reviews
8%of revenue
Listing & Guest Support
Guest Support plus listing updates and calendar management
10%of revenue
Hosting Coordination
Listing & Guest Support plus cleaning coordination, maintenance follow-up, and regular owner updates
15%of revenue
Expanded Co-Hosting
Hosting Coordination plus pricing updates and broader reservation support within your agreed policies
20%of revenue
Per propertyPackages are priced per property. Percentages are total package fees and do not stack. A $250 monthly minimum applies to each active property; you pay the percentage fee or the minimum, whichever is higher.
How fees are calculatedFees are calculated on accommodation revenue collected after refunds, excluding cleaning fees and taxes, before booking-platform host service fees. If using automatic co-host payouts, we will confirm the platform’s calculation in our agreement.
Paid separatelyCleaning, repairs, supplies, photography, and on-site services are paid separately by the owner.
Coverage that fits your needs
Before we begin, we agree on the details together, so you always know who’s handling what.
- Coverage days, hours, and time zone.
- Guest-message response targets during coverage.
- Who handles messages and urgent issues outside those hours.
- Which decisions need your approval.
Weekend and extended coverage can be discussed separately. Pricing reflects the coverage agreed for your property.
How it works
A simple start, with everything agreed in writing before I take over any part of your hosting.
Tell me about your property
Share your listing, current challenges, and the responsibilities you want support with.
Build your support plan
We agree on a package, coverage hours, permissions, and procedures for guest requests and property issues.
Get started
After onboarding, I begin supporting your property and keep you informed through regular updates.
Frequently asked questions
Can you support a property remotely?
Yes. Guest communication, listing updates, and hosting coordination can be handled remotely. You provide a local contact for tasks that require someone at the property.
Do I remain in control?
Yes. We agree on my responsibilities and access. Refunds, cancellations, repair spending, and other important decisions follow your approved policies.
Can I start with a smaller scope?
Yes. We can begin with guest communication and listing support, then expand as needed.
Do you provide 24-hour coverage?
Coverage follows our agreed schedule. We establish a backup contact for messages and urgent issues outside those hours.
Let’s make hosting easier
Tell me about your property and where you could use support.